At the Sheraton Cleveland Airport Hotel, it’s all about convenience and outstanding customer service. With an aim to help the time-starved traveler, we’ve teamed up with Cleveland Hopkins International Airport to introduce a new hotel check-in service for passengers, the Sheraton On-Site. At this new remote check-in service, you'll be able to check-in to the Sheraton and get your room keys before you even leave the airport. We’ll also take care of your luggage and transportation to and from the hotel. Come discover a new conception of customer service, and enjoy:

• Express Check-In Service
• Luggage and Transportation Assistance
• Long Term Shuttle Parking
• Concierge Services
• Convenient Location at Door 5 of the Cleveland Hopkins International Airport.

The Sheraton On-Site desk will be staffed from 8 a.m. to approximately 11 p.m. daily.  Passengers can simply walk-up, check-in, and receive their key and be in their room in minutes.

Located in lower level baggage claim at door 5

For more information, please call (216) 267-1500.