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Reservation Confirmation,
Deposit and Guarantee Policy:
- Reservations can be confirmed on the following website.
- Deposit: Some rates require a deposit
*See Rate Details for specific terms
- Guarantee Policy: Credit card at the time of booking guarantees a room
Cancellations and Charges:
- Standard cancellation is by 6pm on the day of arrival
*See Rate Details for specific terms and charges
that might apply
Proximity to Airport:
- Located on Cleveland Hopkins Airport grounds
Entrances and Security to Hotel:
- There are three entrances into the hotel: two entrances are available from the parking lot and one entrance with a canopy at the front of the hotel
- There is security on property at all times
Hotel Information:
- Sheraton Cleveland Airport Hotel
5300 Riverside Drive, Cleveland, Ohio 44135
United States
Phone (216) 267-1500
Fax (216) 265-3177
E-mail sales@clevelandairportsheraton.com
Special Services:
- 24-Hour Front Desk
- Free Airport Pick-Up and Drop-Off (Limited)
- Fitness Facility
- Shopping Available
- Gift Shop
- Parking Available
- Sauna
- Indoor Whirlpool
- Free Internet Service Provided in Business Center
- Wake-up Service Available
- Business Center/Services
- Concierge Service
- News Stand
- Safe Deposit Boxes
- Indoor Heated Pool
- Cash Machine (ATM)
- Smoke Detectors
- Room Service
- Express Check-Out
- Laundry Service
* Some of the services and facilities above may not be available on a 24-hour basis or without advance request.
In-Room Amenities:
- Wireless High Speed Internet Access in All Rooms
- Refrigerator
- Non-Smoking Room
- Desk
- In-Room Video Games
- Air-Conditioned Room
- Wet Bar
- Iron/Ironing Board
- Rollaway Beds
- Wake-up Service Available
- 27" Television with Remote Control
- Radio
- The Sheraton Sweet Sleeper Bed
- Coffee and Tea Maker
- Telephone
- Cable Channels
- In-Room Movies
- Data Port
- Club Level Room
- Suite
- Room Service
- Hairdryer
- Handicap Accessible Room
- Maid Service
* Some of the amenities above may not be available in all rooms.
Rates and Availability:
- Room availability and rate information can be found through the booking engine available here.
- Rates and availability can also be check by calling the following number:
- (216) 267-1500 ask for reservations
- 800-3622244 direct line to hotel reservations
- 80003253535 world wide reservations
Early Check-In:
- Standard check-in is anytime after 3pm
- Early check-in is available upon request and availability
- There is no charge associated with early check in
- Standard Check-out is 12pm (Noon)
Payments and Other Charges:
- Personal checks with a valid driver license
- MasterCard
- Visa
- American Express
- Diners Club
- Discover
- To reserve a room a credit card is needed, but cash is accepted as payment
Facilities for Guests with Disabilities:
- There are four handicap accessible rooms available on property
- Two of the rooms have King size beds and the two other rooms have Queen size beds
- Two of the three entrances are handicap accessible
- Handicap parking is available
VIP Pet Policy:
- Pet Policy (Restrictions and Deposit May Apply)
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